36 Antares Dr. Unit 115 Nepean ON K2E 7W5
Support 24/7

Terms of Service


In certain cases a product you ordered may be backordered or discontinued. We will make our best effort to contact you in this case and offer a replacement product. We do reserve the right to ship your order without the missing product and refund you for it.

All shipping times are estimates not guarantees. By ordering you agree not to hold The Wooly Yarn responsible for any damages as a result of order delays, backorders or cancelations.

Payment, Pricing & Promotions

The Wooly Yarn reserves the right to cancel any order where the price on the product was posted by error. Discounts that were unintentionally given may be revoked.

Promotions and discounts may not be combined.

The Wooly Yarn reserves the right to end any promotion or coupon at any time.

Privacy & Security

Please read our privacy policy.

Product Reviews

By submitting a product review, you agree that we can use the review on our website as well as in marketing materials and that you are the author of the review and have the right to grant us those permissions.